Ora Print – Call Center & Back Office (After-Sales Service)
Business Name
Ora Print
Service Category
Call Center & Back Office (After-Sales Service)
Challenge & Solution
Low B2B sales and high unresolved complaints rate.
Our Process
We merged sales and support pipelines, built proactive outreach scripts, and improved complaint logging systems.
Result Driven
Raised B2B monthly sales from 1.1 million to 3.8 million. Also improved complaint resolution rates from 71% to 96%.
